1. Introduction
These Terms and Conditions explain how clients, families, and website visitors use the website and services of Al Anbar Plus in Kuwait.
By accessing our website, reviewing candidate profiles, submitting enquiries, communicating with our team, or requesting any of our services, you agree to comply with these Terms and Conditions.
If you do not agree with these terms, you should discontinue use of the website and refrain from submitting service requests.
2. About Our Services
Al Anbar Plus is a licensed manpower and domestic worker recruitment agency in Kuwait. We assist families in finding suitable domestic workers, including housemaids, nannies, caregivers, and other household support staff.
Our services may include candidate introductions, profile sharing, recruitment support, consultation, and assistance throughout the hiring process.
The final scope of services, fees, timelines, and service conditions are confirmed through official communication with Al Anbar Plus before any final agreement.
3. Candidate Profiles and Website Information
Candidate profiles published on the website are provided for informational and preliminary review purposes only.
Profiles may include information such as nationality, experience, language abilities, skills, age, availability, and other relevant details.
While we make reasonable efforts to maintain accurate information, candidate availability, experience, salary expectations, documentation, and other details must always be confirmed by our team before any hiring decision is made.
Website content, service pages, and blog articles are provided for general guidance and should not be considered a binding service agreement or guarantee.
4. Acceptable Use
This website may only be used for lawful purposes relating to domestic staffing and recruitment services.
Users must not:
- Submit false or misleading information
- Attempt unauthorized access to the website or systems
- Copy or reproduce website content without permission
- Use the website for unlawful, fraudulent, or harmful activities
Al Anbar Plus reserves the right to restrict access or refuse service in cases of misuse or violation of these Terms.
5. Enquiries and Communication
By submitting an enquiry through the website, phone, email, WhatsApp, or other communication channels, you agree that our team may contact you regarding available candidates, service options, recruitment procedures, and related matters.
Clients are responsible for providing accurate information regarding household requirements, preferred candidate qualifications, duties, and contact details.
Communication may take place through phone calls, email, WhatsApp messages, or other official communication channels used by Al Anbar Plus.
6. Recruitment and Selection
Al Anbar Plus assists clients in reviewing available candidates and identifying suitable options based on the information provided by the client.
The final hiring decision remains entirely the responsibility of the client.
We strongly recommend reviewing candidate profiles carefully and conducting interviews before making a final selection.
Al Anbar Plus does not guarantee complete personal compatibility, long-term performance, or satisfaction, as domestic work depends on many factors including communication, expectations, training, and household environment.
7. Services and Fees
Service fees are determined based on service type, nationality, candidate profile, and other relevant factors.
All fees and payment terms are confirmed directly through official communication before the service is finalized.
Any pricing information displayed on the website is provided for general guidance and may be updated without prior notice.
8. Replacement Guarantee
Al Anbar Plus offers a replacement guarantee for eligible services, subject to the specific terms and conditions applicable to the selected service package.
Where a replacement guarantee applies, replacement requests will be reviewed based on the circumstances of the case and compliance with the agreed service conditions.
The replacement guarantee does not apply to situations resulting from client misconduct, violation of agreed terms, unreasonable demands, or circumstances beyond our reasonable control.
Availability of replacement candidates may vary depending on current recruitment conditions and available profiles.
9. Service Availability and Timelines
Recruitment timelines may vary depending on candidate availability, documentation requirements, operational processes, and other relevant factors.
Any estimated timeline provided by our team is intended as guidance only unless confirmed as part of a final agreement.
Al Anbar Plus is not responsible for delays resulting from government procedures, documentation requirements, travel arrangements, medical examinations, or other circumstances outside our control.
10. Client Responsibilities
Clients are responsible for providing accurate information throughout the recruitment process.
Clients should clearly communicate household requirements, duties, working expectations, accommodation arrangements, and any special circumstances that may affect candidate suitability.
Clients are expected to comply with applicable laws and regulations in Kuwait relating to domestic worker employment and welfare.
11. Disclaimer
We strive to provide accurate and updated information regarding candidates and services.
However, Al Anbar Plus does not guarantee the accuracy of all information originally provided by candidates, former employers, or third parties.
To the maximum extent permitted by law, Al Anbar Plus shall not be liable for decisions made by clients based solely on website content, candidate profiles, or preliminary information.
Clients are encouraged to conduct interviews and verify important information before making final decisions.
12. Intellectual Property
All content available on this website, including text, images, branding, graphics, service descriptions, and blog content, is owned by Al Anbar Plus unless otherwise stated.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
13. Limitation of Liability
Al Anbar Plus provides recruitment and support services in good faith and with reasonable professional care.
However, we shall not be liable for indirect losses, dissatisfaction, personal disputes, candidate behavior, service interruptions, or circumstances beyond our reasonable control.
All services are provided subject to candidate availability, applicable laws, and the terms agreed between the client and Al Anbar Plus.
14. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time.
Any updated version will be published on this page, and continued use of the website or services constitutes acceptance of the revised terms.
15. Governing Law
These Terms and Conditions are governed by the laws and regulations of the State of Kuwait.
Any dispute arising from the use of the website or services shall be subject to the applicable legal procedures and jurisdiction within Kuwait.
16. Contact Information
For questions regarding these Terms and Conditions, please contact Al Anbar Plus through the official contact details provided on our website.